شكوى عن منتج بالانجليزي

A complaint about a product

Last name, first name
the full address
Zip Code – Town
Tel. (Land line and / or mobile)
E-mail address

The name of the recipient or the company
the full address

Sir….or Madam

After ordering (order reference) for (order date), I acknowledge receipt of delivery on (delivery date)

Unfortunately, after unpacking the packaging in question, I noticed that (product name (s)) is defective. (Identify the problems encountered, as well as the condition of the fund at the time of delivery to determine responsibilities)

According to the terms of purchase, we thank you for going ahead with (refunding or exchanging) the said merchandise. If required, we can also agree to a credit note for a subsequent request.

Waiting for your return, please accept, Madam, Sir, my best regards.

Signature.